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Create and Manage Points of Interest

Pinpoint specific locations within your Venue, like the store, or your onsite cafe to enhance visitor wayfinding and promote revenue opportunities.

Gabrielle Fanning avatar
Written by Gabrielle Fanning
Updated over a month ago

Overview

In Empower, you can significantly enhance the visitor experience by adding Points of Interest (POIs). POIs refer to specific, key locations within your Venue that serve distinct purposes. For example, you can pinpoint the location of your store or amenities to assist visitors. This feature enables a more guided or exploratory experience within your Venue, catering to various visitor needs beyond specific exhibitions.

POIs fall into two categories:

POI Type

Requirements

Standard POIs

Requires a Category and Placement on a venue level.

Enriched POIs

Requires the same foundational elements plus Content added via Content Blocks or a Hero Image.

Steps to setup Points of Interest in the Console

Broken down into three parts

Create POI

  1. Navigate to Points of Interest from the left navigation bar.
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  2. Select Create New in the upper right-hand corner of the screen.
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  3. Add your Point of Interest Name, Display Name (visible to visitors in the PWA), Category, Venue, and Image.
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  4. Once you are happy with your details, select Save New.

Set Location

  1. Under Manage Location, select Add Position to place your Point of Interest within your Venue.
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  2. Select the right Venue and Level, then apply the map marker to the appropriate area on the map.
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  3. Once you are happy with the position of your map marker, select Save.

Add Content (For Enriched POIs Only)

  1. Navigate to the Content tab.
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  2. Click on the plus (+) sign to reveal the content options.
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  3. You can add Text, an Image, a Button, or all three.
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  4. Once you are happy with your content,select Save.

Confirm Your Changes

After you've added or edited your Points of Interest, complete the release process to make the content visible to visitors.

  1. Publish your Point of Interest (select Publish) in the Console to make it ready to release.

  2. Release to Public from the Releases page in the Console.

You're all set! Contact Customer Success if you have any further questions.

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