Pladia offers the flexibility to add Audio during the Object creation process, but some operators may prefer to upload Audio separately. If Audio is uploaded before adding the associated Object, it will be readily available in the list of uploaded Audio during Object creation. If you have any questions about the most suitable methodology for your team, please reach out to Customer Success for personalized assistance.
Steps to add Audio to the Pladia Console
Select Audio from the left navigation in the Console.
Search for an existing Audio file using the left-side search bar, or select Drop a new file or Choose a File.
Drop the Audio file into the outlined action bar at the top of the screen.
Select Choose a File from the same outlined action bar to search for a file on your computer.
Required specifications:
Audio file format: MP3 / M4A (.mp3 / .m4a)
Format/codec: AAC
Quality: 44.1 kHz, 16bit stereo; 192-256 Kbps
The Pladia Console screen will reflect your adding the Audio file.
The new Audio file will be listed alongside all other previously uploaded Audio.
To edit your Audio details, click the three dots to the right of the Audio file and select Edit Audio.
You can alter the Audio Name and External ID (the ID for the Audio associated within other systems of record).
Once you are satisfied with the results, select Save in the bottom right-hand corner of the screen.
Note: You will still need to Release your public bundle with your changes in the Releases screen to make it visible to your visitors.
Repeat this process until you have added all Audio files used within a particular Venue (unless you are adding an Audio file post-initial setup).
Delete unwanted Audio
Deleting unwanted audio will remove the files from the Console, PWA and will also remove any attachment it has to Objects, Spaces, or POIs.
To delete the audio:
Open your Audio Library and click the context menu (three dots) next to an item
Select ‘Delete’ to remove it from the Console.
You can also use the context menu from the item detail page to select delete.
Release your changes
If the item is referenced in the PWA, you’ll need to release your changes.
Any Objects, Spaces, or POIs that reference the deleted item will appear in the Release list for review. Once released, the change will only affect new users of the PWA, avoiding disruption for current visitors.If the item isn’t referenced in the PWA, no release is required.
Congratulations! You have successfully added Audio to the Console. Please feel free to reach out to Customer Success if you have further questions.