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Pladia Console Users

Learn how to add users in Pladia, assign them roles, and understand what each role allows users to do within the console.

Leesa Tietjen avatar
Written by Leesa Tietjen
Updated over 6 months ago

The Pladia console is the control center for managing the content that appears in your Empower PWA. By granting access to the console, users can add, edit, or remove content, and certain roles have the authority to publish updates directly to the PWA. Administrators can also invite new users to manage content. This article outlines the steps to add users and explains what each user role—Editor, Publisher, and Administrator—can and can't do in the console.

Note: In Pladia, only Administrators have the ability to add users.

Steps to Add a New User

  1. Select the Accounts button at the bottom of the left-hand menu.

  2. Click Create Account.

  3. Enter the new user's information.

    1. Display Name (typically their first or full name).

    2. Email Address.

    3. Role: Use the dropdown to choose the appropriate access level: Editor, Publisher, or Administrator(details below.)

  4. (Optional) Upload a profile image for the new user.

  5. Click Create Account to finalize the process.

The user will receive an invitation email, which they must respond to within 48 hours. This email contains a temporary password that they will need to update upon their first login. If they don’t respond within that time frame, an Administrator will need to resend the invitation from the Pladia Console.

User Roles

User roles in Pladia determine what actions individuals can perform within the console. Each role comes with specific permissions that control content editing, publishing, and account management, ensuring users have the right level of access for their responsibilities.

Editor

An Editor can:

  • Edit content

They can’t:

  • Publish to preview

  • Publish to public

  • Manage accounts

Publisher

A Publisher can:

  • Edit content

  • Publish to preview

  • Publish to public

They can’t:

  • Manage accounts

Administrator

An Admin can:

  • Edit content

  • Publish to preview

  • Publish to public

  • Manage accounts

An Admin has all account permissions enabled

Adding and managing users in Pladia is key to keeping your content workflow organized and secure. By assigning the appropriate roles, you ensure that each user has the right level of access for their tasks. If you have any questions or need assistance, don't hesitate to reach out to the Pladia Customer Success team for support.

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