The Preview Mode, on a private URL, allows you to test your setup before an event to ensure everything functions correctly. Configure your Content in the Console, and use the Desktop App to toggle between Preview and Live environments.
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The Preview and Live environments each have a unique URL, which can be found in the Console. Only share your Live App URL and QR Code with your audience; the Preview App is for internal testing only.
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Switching between environments in the Select mode drop-down menu in the Desktop App determines which environment responds to your sync status and initiates audio playback.

Use this mode to test your PWA setup and configuration. Only individuals with the Preview App URL can access and test content in this environment.

Content is pushed to the Preview App when you Save changes in the Console.
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The Live App is public-facing and accessible to your audience. Ensure all configurations are thoroughly tested in Preview before switching to Live.

Content is pushed to the Live App when you Publish changes in the Console. Only publish once content is finalized and approved.

If you run into any issues, please check out our Troubleshooting Guide for details on steps you can take to resolve problems that may arise along with when and how to reach out for additional help.
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You're all set! Contact Customer Success if you have any further questions.