To ensure a seamless experience during your event, proper configuration of the Event Sync Desktop App is essential. This section will guide you through downloading and configuring the Desktop App to connect with your Show Control System.
Download and install the Desktop App
Ensure your PC or Mac is connected to the internet. The Desktop App requires at least a 4G mobile dongle for a stable connection to communicate with your audience’s devices to manage synchronization.
Access the Event Sync Desktop App via the link in the Console dashboard.
Choose the version that matches your operating system (Windows or macOS).
If you've used Event Sync before, check you have the latest Desktop App version installed.
Follow the on-screen instructions to install the app on your PC or Mac.