Configure UDP sync trigger messages in the Console
Each UDP sync message consists of three components:
Interactive ID: A unique identifier for the specific interactive content (e.g., DroneShow)
Content ID: A unique identifier for the audio or visual content (e.g., AudioClip1)
Play state: The action to be triggered, such as
start,stoporelapsed time
See an example format below:
interactive:content:start # Start message
interactive:content:stop # Stop message
interactive:content:234545 # Elapsed time message
Select UDP as your sync method.
Input your Port number.
The UDP sync trigger messages associated with each audio file in your playlist will be populated.
Copy the formatted messages back into your Show Control System.
Integrate with the Desktop App
Choose your port number
In network communications, a port is a virtual endpoint that determines where data packets should be delivered. To ensure proper communication, both the UDP timecode sender (e.g., a timecode generator) and receiver (e.g., Event Sync) must be configured to use the same port number.
Recommended port range: Use ports in the range of 1024 to 49151, which are designated as user or registered ports.
Avoid reserved ports: Do not use ports 0 to 1023, which are reserved for system processes (e.g., port 80 for HTTP and port 443 for HTTPS) to prevent conflicts and maintain system stability.
Configure the UDP message generator
Set up the timecode generator to send UDP packets to the designated IP address and port where Event Sync is configured to listen.
Use an Ethernet cable to connect the UDP timecode generator to your network switch or directly to the computer running Event Sync’s Desktop App.
Configure the Desktop App
Start the Desktop App and log in using the credentials provided by Pladia.
Verify the following details in the app to ensure the configuration is correct:
The event name is displayed correctly.
The connection type is set to “UDP”.
The port number matches the port number set in the timecode generator.
If any of these details do not match your expectations, verify your configuration settings in the Event Sync Console. If necessary, re-login to the Desktop App to reset the configuration.
Check network and firewall settings
Ensure that the firewall and network settings allow traffic through the configured port to prevent connectivity issues.
If the UDP messages are not being received by the Desktop App, double-check the port number and IP address configuration on both the timecode generator and the Event Sync Desktop App.
