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Manage and Upload Audio

Upload audio files, select your preferred synchronization method (UDP, SMPTE LTC, or Manual Mode)

Gabrielle Fanning avatar
Written by Gabrielle Fanning
Updated this week

Audio content is managed using the Event Sync Console. To begin, Select the Add Audio tab on the dashboard. Here, you can Create and name your Playlist before selecting your required synchronization method. You can set up multiple playlists to accommodate different shows or event days.

Selecting your sync method

Depending on your Show Control System, select one of the following synchronization methods. If you’re unsure of which method your Show Control System supports, contact the manufacturer.

  • UDP: Requires an Ethernet connection to your Show Control System.

  • SMPTE LTC: Requires an XLR connection via a USB audio interface to your Show Control System.

  • Manual mode: No additional hardware required. This option is useful for content like ambient soundscapes where precise synchronization is not needed.

Note: Changing sync methods requires logging out and back in to reset the configuration in the Desktop App.
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Uploading your audio files

Upload finalized audio files to the Console in .mp3 format, ensuring a constant bitrate and a sample rate of 44.1kHz, 24-bits per sample for optimal performance. The maximum recommended file size is 50MB.
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Configuring your sync trigger messages

Properly configuring sync trigger messages is essential for ensuring that your audio playback is synchronized accurately with your visual presentation. This section provides detailed instructions for setting up synchronization using UDP, SMPTE LTC, and Manual Modes.
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Configure UDP sync trigger messages

Each UDP sync message consists of three components:

  • Interactive ID: A unique identifier for the specific interactive content (e.g., DroneShow)

  • Content ID: A unique identifier for the audio or visual content (e.g., AudioClip1)

  • Play state: The action to be triggered, such as start, stop or elapsed time

See an example format below:

interactive:content:start # Start message
​interactive:content:stop # Stop message
​interactive:content:234545 # Elapsed time message

  1. Select UDP as your sync method.
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  2. Input your Port number.
    The UDP sync trigger messages associated with each audio file in your playlist will be populated.
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  3. Copy the formatted messages back into your Show Control System.


Configure SMPTE LTC sync trigger messages

SMPTE LTC messages are structured as hour:minute:second:frame (e.g., 01:15:30:00, which represents 1 hour, 15 minutes, 30 seconds, and 0 frames). The number of frames per second (fps) should match the frame rate of the visual media for precise synchronization. Event Sync recommends 30 fps for the greatest compatibility unless a different frame rate is required by the production.

See an example format below:

  • 00:00:00:00 # Start at 0 hours, 0 minutes, 0 seconds, 0 frames

  • 01:15:30:00 # Start at 1 hour, 15 minutes, 30 seconds, 0 frames

To configure SMPTE LTC messages:

  1. Upload your audio files to the Event Sync Console.

  2. Input SMPTE LTC timecodes configured in the Show Control System alongside the corresponding audio tracks.

  3. The Desktop App, once integrated with the Show Control System, continuously receives and reads timecode streams.

  4. When the app detects a timecode that matches a preconfigured input, it triggers the corresponding audio playback.


Instructions for Manual Mode

Manual Mode is ideal for events where precise synchronization is not critical. Your team will manage synchronization using the Desktop App.

Next Steps

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