Overview
The Pladia Console is your control center for managing all the content that appears in the Empower PWA and Extend - Digital Labels. By granting access, users can add, edit, or remove content. This article outlines the steps to add new users and explains the permissions of each role—Editor, Publisher, and Administrator.
Managing users is key to keeping your content workflow organized and secure. By assigning the appropriate roles, you ensure that each user has the right level of access for their tasks.
Only Administrators will have the option to add new users.
User Roles and Permissions
User roles determine what actions individuals can perform within the Console, controlling content editing, publishing, and account management.
Role | Edit Content | Publish to Preview | Publish to Public | Manage Accounts |
Editor | Yes | No | No | No |
Publisher | Yes | Yes | Yes | No |
Administrator | Yes | Yes | Yes | Yes |
Add a New User
Select the Users button from the left-hand navigation.
Click Create Account.
Enter the new user's information:
Display Name (typically their first or full name).
Email Address
Use the dropdown to choose the appropriate access level (Editor, Publisher, or Administrator).
(Optional) Upload a profile image for the new user.
Click Create Account to finalize the process.
User Invitation
The new user will receive an invitation email containing a temporary password.
The user must respond to this email within 48 hours and update their password upon first login.
Ask them to check their spam folder if they haven't received the email.
If they don't accept the invitation in time, an Administrator must resend it from the Pladia Console. Until the invitation is accepted, the user won't be able to reset their password.
Important Security Note: Individual users need to reset their own password via the password reset flow at login. Administrators do not have access to view or reset other user's password.
Delete or Disable a User
Administrators can remove access for a user account in two ways:
Select the user's account from the list.
Choose from the options available for that account:
Disable Account: Temporarily removes the user's access to the Console.
Delete Account: Permanently removes the user from the system.
You're all set! Contact Customer Success if you have any further questions.